This Privacy Policy is updated periodically and was last updated on June 25, 2018.
DatAnalytics (“DatAnalytics”, “we”, “us” or “our”) are strongly committed to protecting the privacy of our customers (existing and prospective), our employees, and our suppliers. For this reason DatAnalytics has developed a privacy policy compliant with the Australian Privacy Principles (APPs) as per the Privacy Act 1988 (the Privacy Act) , amended and in force 21 October 2016. These legal instruments regulate how personal information is handled to help individuals maintain their autonomy and individuality.
The Australian Privacy Principles define personal information as:
“Information or an opinion (including information or an opinion forming part of a database), whether true or not, and whether recorded in a material form or not, about an individual whose identity is apparent, or can be reasonably be ascertained, from the information or opinion.” Privacy Act 1988 (cth) Section 6.
Common examples of personal information include name, signature, address, telephone number, date of birth, medical records, bank account details and commentary or opinion about a person.
Our Privacy Policy is consistent with the recently released General Data Protection Regulation (GDPR), a set of laws passed in the European Union regulations.
What data do we collect?
We collect and securely store data such as:
- Personal and or company details (names; addresses; telephone number); and
- Billing information (Bank account or PayPal account);
- Transactional information; and
- Consultancy project specific information on what the project is about (i.e. what, who, how and where).
How we use your personal information?
This is how DatAnalytics uses your personal information:
- To communicate with you, including providing customer service and advising of services we or our partners provide;
- To provide, maintain, promote and improve our services;
- To monitor, measure and improve performance of our services; and
- To monitor and investigate any fraudulent and other illegal transactions or unauthorized access.
Cookies
We use cookies to collect information on our website usage for the following purposes:
- To customise services and products, including payments;
- To monitor web traffic and enable web functionality; and
- To monitor and fraudulent and unauthorised use of our services and products.
Usage of our web-based services and products implicitly require agreement to use of cookies.
Of note, many of the statistical software, e-commerce and training service providers and partners with which DatAnalytics works all use cookies. DatAnalytics does not have control over their data privacy policies. Nonetheless, these providers are bound by similar strict requirements of the Privacy Act and GDPR, mentioned above.
No information collected by us using cookies is sold to third parties.
Who do we disclose your information?
DatAnalytics does not sell customer information.
DatAnalytics discloses your personal and transactional when there is a legal obligation to do so, for example, if we are responding to legal process or an enforceable government request.
DatAnalytics may share some of your data with third parties to assist in the provision of goods and services purchased from us. These third parties include physical and tele-conference providers; remote-training facility and online providers vendors of our products and services.
Of note, some of the third parties we use are overseas providers. As such, your information may be processed on serves located outside of the country you live.
DatAnalytics use secure on-line facilities such as Drop-box to transmit sensitive project information.
DatAnalytics also undertake online-data analytics (e.g. WordPress and Google) to provide insights on our business transactions, site visits and course advertising thorough web-tracking technologies. Our service providers are bound by their own policies governing customer privacy and security. DatAnalytics are not responsible for the content or privacy and security practices and policies of third party sites or services to which links are displayed by them.
Right to Lodge a Complaint
If you believe that DatAnalytics has breached your privacy through disclosure of private information then you should immediately contact the Director, DatAnalytics@iinet.net.au. Please inform us of your name, your complaint, describe the breach that you believe to have occurred, and the actions that you believe can be taken to remediate the breach of your privacy. We will record your complaint and then manage the incident to address your concern and work with you to remediate the breach.
If you are not satisfied with the way in which DatAnalytics handles the incident you can seek arbitration of the complaint and as a last option refer the complaint to the Office of the Australian Information Commissioner ( www.oaic.gov.au ).
Protection of Minors
DatAnalytics business is not intended for minors. For that reason, DatAnalytics does not knowingly collect or maintain Personal Information from persons under 16 years old, and no part of the DatAnalytics business are directed to persons under 16. IF YOU ARE UNDER 16 YEARS OF AGE, PLEASE DO NOT USE OR ACCESS DatAnalytics business AT ANY TIME OR IN ANY MANNER.
Contact Us
If you have any questions about this Privacy Policy or our treatment of the information
you provide us, please contact us by email at DatAnalytics@iinet.net.au or by mail at:
The Director, DatAnalytics PO Box 7212 KALEEN ACT 2617 Australia